Updated & Effective As Of: 1/26/2025
Introduction.
At Picture Dish, We strive to improve everyone’s dining experience. In order to do this we use some personal information. This Privacy Policy (“Policy”) describes how Picture Dish LLC. and its affiliates (“Picture Dish”, “we”, “our”, or “us”) collect, process, retain, and disclose your personal information when providing its services, including, but not limited to, its consumer platforms, websites, and mobile applications, any website, platform or application that contains or includes a link to this Policy, and channels of communication (collectively the “Services”).
This Policy does not apply to advertisers, other contractors, or to the personnel of Merchants and Vendors, which are subject to separate privacy policies.
What Personal Information does Picture Dish collect or process?
- Contact Information, including name, address (such as home address, work address, or other delivery address), email address(es), phone number(s), and other contact information provided to us.
- Content you create or share, including reviews about experiences on our platform, such as ratings of a dish you ordered or about Merchants you order from, or photos you upload.
- Geolocation Information, we may receive and store your precise location information, including when our apps are running in the foreground (our app is open and on screen) or background (our app is open, not on screen) of your device. We only use this information to improve your experience while using the website & App to locate restaurants or dishes you are searching for. We do not use any sensitive Personal Information for purposes other than as reasonably expected by an average consumer to provide our Services, for legal, security and safety purposes, and without the purpose of inferring characteristics about an individual.
- Automatically Through Our Services: When you use our Services, certain Personal Information is collected automatically from your device and browser. Through Cookies and Similar Technologies: Cookies are small text files that are placed on your device, commonly through your browser, and that are used to record information such as settings. Depending on your settings, some of our Services, including our website, may receive information about you from or through cookies or similar technologies (such as pixels or software development kits).
How does Picture Dish use Personal Information?
Depending on which Services you use and how you interact with us, Picture Dish may use your Personal Information for:
- To Provide Customer Support, including by exchanging communications, investigating, analyzing, and remediating support issues including as it relates to delivery of orders, evaluating our customer support and making improvements, and ensuring that support issues are handled in accordance with our internal standards, processes, and requirements and according to applicable law.
- To Develop, Analyze, and Improve our Services, including debugging or troubleshooting our Services, understanding how you and other customers use our Services and your preferences, improving the Services, and developing new Services or initiatives to provide our users with the best experience possible.
- Publicly: We display content and information that you share publicly or permit or authorize us to share publicly, such as reviews about Merchants or photos of things you have ordered, so that others can read and learn about your experiences with Merchants on our platform and our Services.
- To Service Providers: To enable us to meet our business operations needs and to perform our Services, we may provide Personal Information to our service providers and vendors, including, but not limited to, providers of identification and verification services, cloud services, payment services, auditing services, security services, marketing and advertising services, market research services, communication services, analytics services that help us understand usage of our Services, market enrichment services, location and mapping services, and customer support functions. These service providers may access, store and process your personal information outside of the jurisdiction in which you reside.
- To Government Authorities or where Legally Required or Permitted: We and our service providers (including domestic and foreign service providers) may share your Personal Information, including information about your interaction with our Services, with third parties such as government authorities, industry peers, or other third parties if legally required or permitted, or as necessary to enforce our agreements, prevent fraud, or protect the rights, property, or safety of our business, employees, merchants, customers, or other persons or parties. These disclosures may include lawful access by US or foreign courts, law enforcement, or other government authorities.
Your Privacy Rights and Choices.
- Access/Portability: You may have the right to request access to your Personal Information (including which third parties have received Personal Information) and receive it in a portable and machine-readable format. This right includes the ability to confirm whether we process any Personal Information about you.
- Deletion: You may have the right to ask us to delete your Personal Information, including reviews. Although this may impact your ability to use the Services. Please note that we may retain some Personal Information to the extent permitted or required by applicable law.